Sales terms and refunds

Who sells you the game

I make Caravita. On this site, the official seller is Lemon Squeezy (Link, LLC, formerly Lemon Squeezy LLC), which processes the payment, collects taxes and issues the receipt. Its buyer terms also apply, but they do not remove any right Quebec law gives you.

On the App Store, Google Play and Steam, the store sells you the game under its own rules, including for refunds.

Before you pay

The checkout shows the product description, price, currency, taxes and total. You can correct your details, accept or decline. There are no hidden fees.

What you get

• The full game for the platform you chose, with every update to that version. No ads, no account and nothing to buy inside.
• A download link on screen and by email, with a copy of your order that you can keep and print.

What you may do with it

You may install and play the game on your devices and your family’s, or give it to someone as a gift. You may not resell it, redistribute it or publish it elsewhere. The game and its art remain mine.

Refunds

For 30 days after buying, if the game does not work or does not suit, write to me at caravita@elysegiroux.com with your order email. I request the full refund, with no need to justify your decision. The refund goes through Lemon Squeezy, back to your payment method.

Your rights under Quebec law

The Consumer Protection Act applies and nothing in these terms limits it. In particular:

• The game must be fit for its ordinary use and durable for a reasonable time (ss. 37 and 38).
• You may cancel within 7 days of receiving your copy of the contract if the required information was not given to you or the contract does not comply (s. 54.8).
• You may cancel if the game is not delivered within 30 days of the contract (s. 54.9).
• After a cancellation, the amount paid must be refunded within 15 days (s. 54.13). If not, you may ask your credit card issuer for a chargeback within 60 days (s. 54.14).
• No clause forces you into arbitration or stops you from joining a class action (s. 11.1).

A problem?

Write to me first at caravita@elysegiroux.com. I answer myself.

You can also contact the Office de la protection du consommateur: opc.gouv.qc.ca, 1 888 672-2556.

Quebec law applies to these terms. If you live in Quebec, you can go to the Quebec courts.